A summary of all our policies in one place

The Event attracts a wide range of Attendees of all ages and the Organisers aim to provide a safe environment in which all Attendees as well as those attending as traders, volunteers, or Venue staff may enjoy the opportunity to see, play and buy the widest range of games.

In order to ensure that this environment is maintained all, Attendees, Volunteers and Exhibitors are requested to behave in a manner which is respectful to others and is suitable for a situation in which children will be present. The Organisers have put in place a series of policies to promote this environment which all present must adhere to.

What to do if you have a problem, grievance or complaint:

In advance of UKGE please see our contacts page to find out who to talk to about any problems

At UK Games Expo itself Any visitors who encounter an event or experience that causes distress or discomfort or makes them feel unsafe or threatened are in the first instance advised to report the matter to the UKGE Front desk team, to any of our Yellow Shirt Volunteers, to our Green Shirted Team Leaders or to the Blue Shirted Ambassadors all of which will attempt to resolve the matter.

Exhibitors should approach Keith Thomasson (Trader Liaison) or John Dodd (Front of House Manager) at the show.

Volunteers have their own procedures - see volunteer policy.

See below for specific policies:

The following Policies, Terms and Conditions apply to UK Games Expo

Attendee Terms and Conditions - This applies to attendees and includes appropriate conduct as well as refund terms.

Exhibitor Terms and Conditions - This applies to all exhibitors and traders.

Charity Policy - This is how UKGE handles Charities.

Child Safety Policy - This covers the safety of children and the responsibilities of parents.

Cosplay and Reenactors Policy - This covers weapons, props and costumes.

Privacy Policy - How we use your information

Photography Policy - This tells you about taking photos and video at the show.

Flyer Policy - This explains about giving out flyers at the show.

Volunteer Policy - This applies to all volunteers including GM's.