Friday 29 - Sunday 31 May 2020
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Disabled Access

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Access at the NEC

We try to ensure that people with disabilities can enjoy UK Games Expo to the fullest, and have collated the following information to make it as easy as possible.

Getting to the Venue

By Train: From Birmingham International Railway Station, access to The NEC is via the covered ‘Bridgelink’.

By Taxis: If you are arriving by taxi and have your Blue Badge with you, you will be able to be dropped off at the main entrances. If you also require a pick up, please advise the taxi firm that you have a blue badge and the taxi will be permitted to pick you up from the main entrances.  If you are using a T.O.A black cab you will be picked up at the ranks by the main entrances.

By Car: The NEC have recently upgraded the facilities for disabled parking and getting to the venue. Follow our Getting to UKGE instructions for reaching the venue then head for disabled parking bays.

Disabled Pre-Paid parking and Pay on the Day parking

  • Save money by pre-paying in advance.
  • Avoid payment queues on the day.
  • Pre-Book online up to 23:59 the day before UK Games Expo to save money.
  • Sign-posted disabled parking area for Blue badge holders
  • Close to the halls for easy access throughout the day (subject to availability)

Please be aware that the NEC is a private site. To protect the available space for those who are entitled to it, the NEC reserve the right to inspect Blue Badges to ensure that they are only being used by those entitled to do so.

Getting about the Venue and disabled facilities

All levels of The NEC are accessible to wheelchair users, via lifts, and have wheelchair friendly toilet facilities. The Piazza and Atrium main entrances have automatic doors.

Visit the NEC site for more information on Access.

There are toilet facilities throughout The NEC (see maps for details).

Borrowing or renting wheelchairs and scooters from the NEC

Wheelchairs - available free of charge for blue badge holders and £5 for all other visitors.  The number of wheelchairs the NEC have available is limited, so if you’ve got your own, please bring it with you.

Scooters - £15 per hire for all visitors.

The NEC strongly advise visitors to pre-book equipment to avoid disappointment.


They operate a telephone booking line Monday to Friday 0900hrs-1600hrs on +44 (0) 121 780 4141 (Option 2 and then Option 7).
Alternatively you can email at [email protected]

Access at the Hilton Hotel

You can find full details of the Hilton Hotel Access and Facilities on their website.

We will publish a map of the Hotel in the event programme.