FAQs

When you have pre ordered your tickets please be aware we do not email or post these tickets to you. All tickets are collected at the tickets desks at the venue.

There are three ways to collect your tickets:-

1. Use the QR code on your mobile device
   1. Login in to your account on your phone
   2. Click view your QR code
   3. This will display your code and will enable you to have it scanned and collect ALL your orders at a ticket booth
2. Print your QR code
   1. Login in to your account
   2. Print the pdf document that is generated
   3. Present this at the ticket desk to collect all your orders
3. Account details
   1. If you do not have access to your account then you can collect your tickets from the ticket desk by giving the name and email address of the account holder along with proof of identity,( Driving License, Bank Card etc)