How do I get Access for Show Set Up?

What do I need?

• You will require an Access Pass.
• An Access Pass PDF is provided via your Exhibitor Portal.
• Please download or print this and bring it with you.

The PDF will tell you which access door to go to when you arrive at the Halls.

Present your access pass to NEC Security staff at the door, and they will provide you with Build Day Wristbands. These are for Build Day only and must be worn at all times.

Please note: During the build process, you must wear a Hi-Vis jacket or waistcoat for your own safety.

When can I get access for set up?

Access for any Exhibitor begins at 8:00 am on Thursday 29 May 2025 and continues until 9:00 pm
On Friday 30 May 2025, access for Exhibitors begins at 07:00 am All stands must be fully set up for the show opening time of 9.00 am

Can I get early access for set-up?

• Stands from 100 m² upwards will be granted access if requested and approved by UKGE.
• Exhibitors who require early access to unload large vehicles and deliver pallets etc, may be able to gain access from 2:00 pm on Wednesday 28 May 2025. This must be arranged in advance.
• Stands under 100 m² will not be given early access unless extensive construction is required. The organisers will make a ruling on that.
• For all these enquiries, please contact: production@ukgamesexpo.co.uk

Please note: furniture and power installations will be in progress on Wednesday 28 May 2025 and exhibitors who arrive that day may not receive their delivery and installation until late evening.

How do I get my vehicle to the Hall for unloading my stock?

To bring a vehicle onto the NEC site, you MUST book your vehicle entry in advance. Arrange this at www.voyagecontrol.com/necbirmingham.
This is now operational for 2025.

There is a Voyage Control end user guide you may wish to read.

This booking system covers 'Deposit System' days.
The only time the Deposit System is in place for UKGE is on the build day on Thursday 29 May 2025 from midday onwards. It will not be in operation for the restocking periods or the Breakdown period at the end of the show.

• Vehicles up to 2 tons are allowed one hour on-site
• Vehicles over 2 tons are allowed two hours on-site
• Articulated vehicles are allowed three hours on-site

If you cannot complete your unloading within the allocated period, you have two options:

1. Divide your unloading into more than one session
2. Forfeit your deposit.

Please note: that the NEC may require overstaying vehicles to be removed, so choosing to forfeit your deposit will not guarantee an unlimited unloading period.

This will apply to all vehicles, any couriers or partners that deliver goods to you must be made aware of this.

What are the rules for Unloading?

Exhibitor vehicles will not be allowed inside the hall. While you will be assigned an access door with access to your stand location in the exhibition halls, you may still be some distance from your stand. Please bring your trolleys/sack trucks/dollies to save yourself time and effort.

The location of the vehicle entry doors is shown on the Hall 1 and Hall 2 Exhibitor Access Maps. The available access doors for Hall 1 will be VE1.2, VE1.4, VE1.5. and VE 1.6 The available access doors for Hall 2 will be VE2.1, VE2.3 and VE2.5.

In the event of an alternative access door becoming available while you are waiting for your nominated access door, you could be offered the option of using that as an alternative, but be aware that this will usually involve a longer walk to reach your stand.

Once you have unloaded, please take your vehicle to the free Exhibitor car parks to make space for other Exhibitors. These are car Parks E1 to E4 (see the NEC site plan). This is particularly important if you require time to set up what you have unloaded. You can retrieve your vehicle later on to reload surplus items