Friday 4 - Sunday 6 Jun 2021

Keeping you Safe

We expect that Virtually Expo, like its physical world counter part, UK Games Expo will attract a wide range of Attendees of all ages. The Organisers aim to provide a safe environment in which all Attendees as well as those attending as exhibitors, volunteers, or guests may enjoy the opportunity to see, play and buy the widest range of games. In order for the safe environment to be maintained we ask all attendees to read and take note of the types of behaviour that would be found unacceptable and would not be tolerated at Virtually Expo:

  • Use of bad language, verbal abuse or swearing at other attendees, exhibitors, UK Games Expo staff and volunteers.
  • Threats in any form towards attendees, exhibitors, Venue Staff, UK Games Expo staff and volunteers.
  • Racial abuse, sexual harassment and intolerance due to gender, race, religion and sexual orientation.
  • Sharing of inappropriate links, images, videos or audio content.
  • Disorderly behaviour due the influence of alcohol and drugs.

More than just words

UK Games Expo believes that keeping us all safe is far more than a matter of having a policy - its about what we do to actively promote this environment.

This begins at the level of how we train our volunteers. All volunteers at UK Games Expo have to participate in a webinar which emphasises and clarifies an active approach. This approach means doing something if you see a problem and not just ignoring it. One phrase we use in that training is:

"The behaviour you walk past or ignore is the behaviour you condone"

UK Games Expo obliges all volunteers from its senior staff down to participate in this training so that on the weekend they all know what to do if they encounter behaviour that is inappropriate. Knowledge, skills and approaches disseminated in that online training will apply equally to Virtually Expo.

Keeping Safe online

The online world presents its own risks and challenges. UK Games Expo want you to be safe during Virtually Expo. We will monitor, moderate and control our own website, social media, Twitch, You Tube and online environments we directly control and take any necessary steps needed to protect that environment. However visitors should be aware that much of the content of Virtually Expo will be occurring on websites, social media and streaming platforms operated by third parties such as exhibitors and GM's. In addition you may be interacting other visitors in chat channels. Thus we encourage you to apply appropriate and sensible online practices.

Their is guidance for families with children on keeping minors safe online on the Childline website

Their is general advice for keeping safe online at the National Cyber Security Centre.

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How to get Help

What to do if you have a problem, grievance or complaint: Look for the blue shirt!

Help desks:

This icon represents a help desk.

Any visitors who encounter an event or experience that causes distress or discomfort or makes them feel unsafe or threatened or anyone who just needs advise and assistance may click on this icon and our Blue Shirt Volunteers will attempt to resolve the matter.

If you have technical difficulties you will be passed to tech support staff. They can help you login to discord, access Twitch or You Tube and tell you to 'switch it off and on again.'

If you want advice about events, tournaments, the trade hall, seminars or any other area of the show they will help you get to where you wnat to be.

If something threatening or abusive occurs they will attempt to help.

Visit our terms Terms and Policies pages for more details on all the rules and conditions that apply to attending UK Games Expo. Whilst Virtually Expo does not have the same enviroment, the principles shown there apply to the online event. This includes actions we may take in the event of a report of any problem.