Friday 30 Jul - Sunday 1 Aug 2021

Covid Measures and Entry Rules

Latest Covid Rules (23/07/2021)

The rules for attending a mass event are set by Public Health England. As we have always said we will abide by the rules that they set and we are maintaining that policy.

Public Health Solihull have issued further COVID check requirements for entry to the Expo as of 23rd July 2021. These are detailed below.

Face Coverings

  • For details on what constitutes a face covering please see the government website Face Coverings
  • PHE guidelines are to wear masks in crowded indoor spaces as well as when meeting with people you do not know and we support this.
  • You must bring a face covering to the UK Games Expo unless you have an exemption.
  • You must wear a face covering inside the UK Games Expo indoor spaces unless you have medical exemptions.
  • In accordance with guidelines you may remove face coverings when sat down at a table having a meal or a drink.
  • Coverings are not required for children under 12 years old.

You Will Need to Provide Evidence of low risk of transmitting COVID 19

Covid Check points: Open from 7:15 am

  • A Covid Status Check point will be located at the Piazza Entrance, the Atrium Entrance and the Rail link from the station.
  • There will be an additional check point for Exhibitors entering via the VE doors into the trade hall.
  • These check points will be open from 7:15am.
  • After 7pm the only check point will be outside Hall 3, the other check points will re-open again at 7:15am.
  • It will be necessary to show evidence the first time you access the NEC on Thursday or Friday.
  • You will also have to show evidence the first time you access the NEC on Saturday or Sunday.
  • This means you must show valid evidence TWICE if you enter during both periods.
  • Once you have shown evidence, you will be able to enter and leave at will for the rest of that two day period by presenting your COVID clear token on entry to the NEC.
  • This token will be given to you by the NEC security teams one you've passed the COVID check point.

What you must bring depends on your age:

Visitors aged 11 years or younger are exempt from providing COVID status but we recommend a Lateral Flow Test if they can be performed.

Visitors 12 to 15 years who cannot provide evidence of vaccine status must take a home lateral flow test before coming to the venue and bring the confirmation of the test result as an email or printed copy.*

Visitors aged 16 and over should present either an NHS Covid Pass or equivalent evidence.

*Children aged 12 to 15 cannot use the NHS Covid Pass and so should bring email or printed evidence of a negative Covid test within 48 hours of the check.

Visitors from England

The easiest method of showing your status is by using the NHS Covid Pass.

Please note the ‘NHS App’ is different to the ‘NHS COVID-19’ App used to check into venues.

The NHS App is free. You can access it on a mobile device such as a smartphone or tablet.

The NHS Covid Pass is available to those with

  • A negative Lateral Flow test or negative PCR test within the previous 48 hours of the moment you pass through the check point. This may require you do do 2 tests.


  • Evidence of full vaccination


  • Evidence of positive PCR test within the past 6 months providing this is after you've finished self-isolating and up to 180 days after taking the test.

Any one of these is recognised by the NHS the evidence required for a NHS Covid Pass.

You can obtain the NHS Covid Pass by one of these methods:

1 Use of NHS Covid Pass App

You can install the app on your phone to show your pass.

  1. Download the NHS App (NOT the NHS COVID App)
  2. Login to the app (using the App's set up process)
  3. Click 'Get your NHS COVID Pass'
  4. Agree to Term & Conditions
  5. Select 'Domestic'
  6. This will give you the QR code pass shown below.

2 Obtaining a NHS Covid Pass via NHS website

If you would prefer not to use the app or do not have a smartphone then you can obtain the Pass vis the NHS webiste.

N.B. Whether you do have the app or the online version it might be a good idea to download this as a PDF anyway print it as a physical copy in case phone signal is not good or phone batteries die.

More information aboutNHS COVID PASS

3 Pass by Post

You can request a printed NHS COVID Pass letter:

  • via the NHS website
  • by calling 119 (select the ‘NHS COVID Pass service’) if you do not have access to a smartphone, computer or tablet

4 Other accepted evidence

  • The NHS Covid pass only works for people aged 16 and over so children aged 12 to 15 should bring electronic or paper evidence of a negative covid test.
  • Anyone can present evidence of a Negative Covid test (Lateral Flow or PCR) within the previous 48 hours as an alternative to the NHS Covid Pass.
  • We also accept documentation showing full vaccination status.
  • Vaccine Appointment Card showing double vaccination is also accepted.

Obtaining evidence of a Negative Lateral Flow Test

  • Home test kits are free to anyone in the UK. You can collect these at many pharmacies or by ordering from the government website (next day delivery).
  • The kits come with instructions on how to take a test.
  • You then must report the test outcome and receive evidence of a negative test from
  • The tests will only be accepted if taken in the previous 48 hours before passing through the check point so you may need to do the test twice during the show.
  • We advise you bring spare kits with you to facilitate this.

Visitors from other areas of the UK

Visitors from other areas of UK (Wales, Scotland and Northern Ireland) must present one of

  • Proof of a negative Lateral Flow Test (LFT), reported and demonstrated via a text message or email from NHS Test and Trace. This can be on your device or a printout. The test needs to be taken within 48 hours of the time of your arrival at the NEC for each check.


For international ticket holders outside of the UK:

Visitors from outside the UK must present:

  • Proof of a negative Lateral Flow Test (LFT), reported and demonstrated via a text message or email. The test needs to be taken within 48 hours of your arrival at the NEC.


  • A PCR test result taken as part of travel requirements. The test needs to be taken within 48 hours of your arrival at the NEC.


  • Evidence of full vaccination with a COVID-19 vaccine at least 14 days prior to arrival at the NEC recognised by the WHO (Pfizer, Astra Zeneca, Covishield , Moderna, Janssen, Sinopharm, Sinovac) as well as the Novavax trial.

What if I turn up without any Evidence?

Public Health England will not allow us to grant you entry to the UK Games Expo without this evidence. You will be asked to leave the venue and obtain a Lateral Flow test and present an electronic or printed negative result. We will not accept sight of the test stick as evidence.


Please do not attend if you have symptoms of Covid and if you develop these during the event please leave immediately and seek medical advice.

Government guidelines

The government said on 12/07/2021 that there will be no restrictions placed on events by Public Health England. This includes entry requirements, numbers attending and social distancing. There is additional guidance on face masks and attending larger events using the NHS pass and other evidence of COVID status.

However, UKGE and the NEC have agreed to go significantly beyond this and will take the following additional safety measures:

  • We will maintain 4m wide aisles in all halls. (33% wider than normal to allow social distancing )
  • Open gaming tables have additional spacing to allow social distancing when sat down. (Around 2m between tables).
  • Likewise tournament tables have been spaced out to allow social distancing between games.
  • NEC has newly upgraded hospital level ventilation.
  • Hand sanitiser dispensers are available in the halls. We recommend you bring your own supply as well.
  • In order to reduce queues and waiting time to get in, we have added a whole additional 8000 sqm hall just for ticketing. This will mean we can safely process visitors and get you your tickets as speedily as possible.
  • 'In' and 'out' channels will be sign posted at Hall entrances.
  • Increased cleaning of public areas within the NEC including toilets and frequently touched points around the venue.
  • The NEC has outdoor space around the Lakeside area and we recommend its use.
  • We will not be running the Bring and Buy this year as we recognise that is a crowded environment.
  • We are monitoring attendance carefully. Projected attendance is around 50% normal.