Information you need to get a refund

How do I get a Refund for Tickets I don't need?

You have two options.

I Bought the wrong day/event can I swap/upgrade it?

Short answer - NO. Why? When you purchase your ticket you are issued with a payment receipt. If we altered orders then receipts wouldn't match. Yes we could issues new receipts etc but this is then very difficult to track through if there is a dispute on the weekend with 25,000+ people queued behind you.

HOWEVER we will refund you your tickets so you can purchase the ones you require.