Making your life easier

Saturday Morning

We are making several changes to the way we process the Saturday morning rush this year. We have spent a lot of time working through how we are going to accommodate the numbers of people we now get, both pre-booking and turning up on the day. After several attempts we decided that we need a second entrance in order to process everyone in a timely and safe way.

Pre Book

There are several changes we are making for people who pre-book all designed to make things quicker for you.

  1. There is a separate entrance and queue for pre-booked tickets
    We have opened up a new entrance on the other side of the building that comes in to the Blue Zone. This entrance is exactly opposite to the normal entrance. This entrance will allow you to come and collect your ticket pack and then enter on that side of the building. If you have previously collected your tickets then you can also enter on this side of the building.
    NB This entrance will not take or have the facility to take cash sales it is for pre-booked only so make sure you buy your show entry tickets as well and not just your game tickets.
  2. You can collect your tickets from 8:00am on Saturday. (You can still of course pick them up on Friday as well)
    This means you can get your tickets for your games and show entry in hand so when the doors open at 9:30am you can go straight in. Alternatively pop over and get your ticket pack then go for a coffee or breakfast because you'll be ready to go when the doors open. Both entrances will have a stream for people who have tickets in hand so you can enter through either door. This should vastly improve entry speed for everyone.
  3. The booking system this year will require your email address for login to make a booking
    Why? Because the "expo id" idea was rubbish. I should know it was my idea. However rather than compound the error we are going to use email addresses instead. However EVERY booking will require you to register an email and password. This means that any orders you make will be gathered in to one ticket packet. You will also be able to login and see those orders, which will be good for those of you who forget what you bought. In addition if you are GM'ing or volunteering this will show in your customer screen.
  4. Paypal confirmation
    This year your paypal confirmation will contain line item details of everything you buy. For this reason there is no point in us sending you a second confirmation email which will contain exactly the same info but seems to end up in junk folders a lot. As you will be required to register to order you can always print off your orders from the customer screen. (A pdf will be generated for you)

We are hoping that these changes will streamline the system, give faster entry and give you control of what you have ordered so nothing gets lost.